Privacy Policy
Last Update: June 30, 2026
At KING CITY DIAGNOSTIC IMAGING (“we,” “our,” or “us”), we are committed to protecting the privacy and confidentiality of your personal information. We recognize the importance of safeguarding your health information and comply with applicable privacy laws, including Ontario’s Personal Health Information Protection Act (PHIPA) and other applicable Canadian privacy legislation.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, submit a booking request, contact our clinic, or receive diagnostic imaging services.
Who We Are
KING CITY DIAGNOSTIC IMAGING
Unit 1, Building H
1700 King Road
King City, Ontario L7B 0N1
Phone: 905-539-0555
Fax: 905-539-0559
Email: info@kingcityimaging.ca
Information We Collect
We collect only the information necessary to provide diagnostic imaging services, respond to inquiries, schedule appointments, and meet our legal and professional obligations.
Personal Information
We may collect:
- Full name
- Date of birth
- Home address
- Telephone number
- Email address
- Ontario Health Card number (when required)
- Emergency contact information
Health Information
Where required for your care, we may collect:
- Referring physician information
- Medical history relevant to your examination
- Diagnostic imaging referrals
- Previous imaging records
- Diagnostic images
- Radiologist reports
- Examination notes
Information Collected Through Our Booking Form
When you request an appointment through our website, we may collect:
- Full name
- Phone number
- Email address
- Preferred appointment date
- Preferred appointment time
- Requested imaging service
- Referring physician’s name
- Referral status
- Additional comments or requests
- Uploaded referral forms or supporting documents (if file uploads are available)
This information is used solely for appointment scheduling, communication, and preparation for your visit.
How We Use Your Information
We use your information to:
- Schedule and manage appointments
- Contact you regarding your appointment
- Provide diagnostic imaging services
- Verify referrals
- Send examination preparation instructions
- Prepare diagnostic reports
- Deliver reports to referring healthcare providers
- Respond to your questions and requests
- Improve our services and website
- Comply with legal and regulatory requirements
Sharing Your Information
We do not sell, rent, or trade your personal information.
Your information may be shared only when necessary with:
- Referring physicians
- Specialists involved in your care
- Radiologists
- Hospitals or healthcare facilities
- Secure electronic medical record providers
- Government or regulatory authorities when required by law
All disclosures are made in accordance with applicable privacy legislation.
Diagnostic Reports and Patient Portals
Diagnostic reports are securely delivered to your referring physician.
Where available, patients may access their imaging records through approved secure patient portals. These services are operated by third-party providers and are subject to their own privacy policies.
Website Analytics
Our website may automatically collect technical information, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of access
- Website usage statistics
This information helps us improve website functionality, performance, and user experience.
Cookies
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyze website traffic
- Enhance the browsing experience
You may disable cookies through your browser settings; however, some features of the website may not function properly.
How We Protect Your Information
Protecting your privacy is a priority. We maintain administrative, technical, and physical safeguards designed to protect your personal and health information against unauthorized access, disclosure, alteration, or destruction.
These safeguards include:
- Secure electronic systems
- Restricted access to patient information
- Password-protected networks
- Secure storage of records
- Confidential handling of personal health information
Information Retention
We retain personal and health information only for as long as necessary to provide healthcare services and comply with applicable legal, regulatory, and professional record retention requirements.
When records are no longer required, they are securely destroyed or permanently anonymized.
Your Privacy Rights
Subject to applicable law, you have the right to:
- Request access to your personal information
- Request corrections to inaccurate information
- Withdraw consent where permitted by law
- Ask questions about our privacy practices
- Request information regarding how your data is collected and used
Certain requests may be limited by applicable legislation.
Third-Party Websites
Our website may contain links to external websites or patient portals. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our website is not intended to collect personal information directly from children without the involvement of a parent, legal guardian, or authorized healthcare provider.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legislation, technology, or our services. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us.
KING CITY DIAGNOSTIC IMAGING
Unit 1, Building H
1700 King Road
King City, Ontario L7B 0N1
Phone: 905-539-0555
Fax: 905-539-0559
Email: info@kingcityimaging.ca
Consent
By using our website, submitting a booking request, or receiving services from KING CITY DIAGNOSTIC IMAGING, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein, subject to applicable privacy laws.
If you have questions about this privacy policy or how your personal health information is handled, please contact us. For our website terms of use, see our Terms and Conditions.
